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The role of emerging technologies and innovation in enhancing effectiveness and decision-making in Arab public institutions

ESCWA Publication: E/ESCWA/CL4.SIT/2024/TP.2


Country: Global, People’s Democratic Republic of Algeria, Kingdom of Bahrain, Arab Republic of Egypt, Republic of Iraq, Hashemite Kingdom of Jordan, State of Kuwait, Lebanese Republic, Islamic Republic of Mauritania, Kingdom of Morocco, Sultanate of Oman, State of Palestine, State of Qatar, Kingdom of Saudi Arabia, Federal Republic of Somalia, Republic of Sudan, Syrian Arab Republic, Republic of Tunisia, United Arab Emirates, Republic of Yemen

Publication Type: Information material

Cluster: Statistics, Information Society and Technology

Focus Area: Technology & innovation

Initiatives: ENACT project, Arab Digital Inclusion Platform, Improving competition and protecting consumers, Government electronic & mobile services, Arab Internet Governance Forum, Technology Centre, Digital Arabic Content, Digital Development , Statistics Governance

SDGs: Goal 9: Industry, Innovation and Infrastructure

Keywords: Algeria, Artificial intelligence, Bahrain, Big data, Case studies, Cyber security, Data analysis, Decision-making, Digital technology, Educational technology, E-government, Egypt, Estonia, Governance, India, Iraq, Jordan, Kenya, Kuwait, Lebanon, Madagascar, Mauritania, Morocco, New technologies, Oman, Qatar, Public institutions, Popular participation, Public sector, Public-private partnerships, Research and development, Rwanda, Saudi arabia, Singapore, Somalia, State of palestine, Sudan, Syrian arab republic, Technological innovations, Tunisia, Uganda, United arab emirates, Yemen

The role of emerging technologies and innovation in enhancing effectiveness and decision-making in Arab public institutions

August 2024

This report explores the transformative role of emerging technologies and innovation in enhancing the effectiveness and efficiency of public institutions in the Arab region. It discusses how digital public infrastructures and data-driven technologies, such as artificial intelligence, big data, blockchain and cloud computing, are reshaping governance, improving service delivery, and fostering economic growth. By examining global trends, case studies from various countries, and specific challenges and opportunities in the Arab context, the report offers insights into the strategic incorporation of technology into public sector operations. It highlights the critical need for tailored digital strategies, robust infrastructure, and a culture of innovation to realize the full potential of digital transformation in enhancing public service effectiveness.

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