ESCWA Publication: E/ESCWA/CL4.SIT/2024/2
Country: Arab region
Publication Type: Flagship publications
Cluster: Statistics, Information Society and Technology
Focus Area: Governance & enabling environment, Inclusive development, Technology & innovation
Initiatives: ENACT project, Technology Centre
SDGs: Agenda 2030, Goal 9: Industry, Innovation and Infrastructure, Goal 16: Peace, Justice and Strong Institutions, Goal 17: Partnerships for the Goals
Keywords: Arab countries, Innovations, New technologies, Public institutions, Public services, Sustainable development, Institution building, Information technology
InnoCook: An innovation model to enhance the operations and services of Arab public institutions
October 2024
Complex challenges and diverse needs across sectors, along with rapid technological development, demand meaningful and actionable solutions, policies and services, based on input from external and internal experts, decision-makers, technicians and the public. All stakeholders have their own points of view, ideals, vision and targets. The puzzle is how to consider all these aspects before arriving at a useful solution. This report offers a possible solution in the form of InnoCook, an adaptable innovation process model that offers guidance and an overall structure for processes, while promoting creativity in execution and methods, making it possible to apply it in most environments.
The analysis of trends and examples in chapter 1 serves as an introduction to innovation in the public sector. Chapter 2 describes the model using a cooking metaphor, with flavours, ingredients, and meals used to illustrate processes, freedom of expression and the need to provide for others. Chapter 3 provides advice on how to adapt the model to a local context and offers suggestions on how to kickstart innovation and handle challenges specific to the public sector. Chapter 4 provides ideas on the issues public institutions can address through the innovation process model. It also offers guidelines on building local own-use cases that can be distributed among institutions as examples and guides.
Related content
Governance & enabling environment
, Inclusive development
, Technology & innovation
,
Complex challenges and diverse needs across sectors, along with rapid technological development, demand meaningful and actionable solutions, policies and services, based on input from external and internal experts, decision-makers, technicians and the public. All stakeholders have their own points of view, ideals, vision and targets. The puzzle is how to consider all these aspects before arriving at a useful solution. This report offers a possible solution in the form of InnoCook, an adaptable innovation process model that offers guidance and an overall structure for processes, while promoting creativity in execution and methods, making it possible to apply it in most environments.
The analysis of trends and examples in chapter 1 serves as an introduction to innovation in the public sector. Chapter 2 describes the model using a cooking metaphor, with flavours, ingredients, and meals used to illustrate processes, freedom of expression and the need to provide for others. Chapter 3 provides advice on how to adapt the model to a local context and offers suggestions on how to kickstart innovation and handle challenges specific to the public sector. Chapter 4 provides ideas on the issues public institutions can address through the innovation process model. It also offers guidelines on building local own-use cases that can be distributed among institutions as examples and guides.
