Substantial investments in emerging technologies seek to enhance government operations and service delivery, fostering heightened citizen engagement. To deliver on these aspirations, innovation assumes a critical role. In this context, ESCWA organized on 28 and 29 February an expert meeting on “Technology and innovation for Arab public institutions” in Amman, Jordan.
The meeting focused on the importance of enhancing the use of emerging technologies and innovation in Arab public institutions for better government operations and services. Participants discussed recent ESCWA studies, and showcased international best practices in digital innovative government, including from Arab countries.
They also reviewed several proposed methods to benefit Arab countries from technology and innovation within the public sector and to finetune the main report of ESCWA ENACT project that provides a framework for the advancement of digital government in the Arab region.
